About Us

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Amy Bailey



Hello I'm Amy, I have been with Starr Insurance since 1996.  I have licenses in both Property/Casualty and Life/Health.  I have served as District 7 director for the Independent Insurance Agents of South Dakota.  I thoroughly enjoy the daily challenges that insurance can throw at you. Our office prides itself on great customer service and going the extra mile for you, our clients.
To tell you a little about myself I am married with 3 children.  My oldest is married and is a police officer for the City of Brookings, my daughter is a nurse and is married to a police officer and my youngest is a diesel mechanic. I also have three grand children I love to spoil. As well as being busy at the office, I am also busy at home.  I enjoy reading, traveling, and enjoying our beautiful Black Hills.  I grew up on a farm in eastern South Dakota and still find myself getting used to how dark it gets over here.
I look forward to meeting you and helping you protect all you've worked for.  Peace of mind is a wonderful thing.


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Karen Nielsen



Hello. I’m Karen and I have worked at Starr Insurance for 22 years. As an agent, I enjoy all aspects of Property and Casualty Insurance and I am learning the ropes of Life and Health Insurance. I love interacting with different people every day, but above all, I like to help people protect their hard-earned assets. We like to think of ourselves as detectives here. We will find you a solution, even if that is pointing you in the correct direction. Good service is the foundation of our work ethic here at Starr Insurance.

Living in the southern Black Hills, my family and I love to hike, hunt, rock hunt, shed antler hunt, kayak and garden. We own a few animals too. When winter comes we stay busy with house DIY, improvement projects and cooking as a family. My husband has a few old vehicles that he putters with. Our older children still keep us very busy. Our son graduated from high school 2 years ago and is now an electrician in a neighboring town. We still see him quite often. We are so proud of him for all that he has accomplished at such a young age. Our daughter has just started her senior year. She is involved in ....well, everything. We have always been so busy attending her events.

I originally come from Scotland so traveling is a big part of our lives as well. I come from a beautiful place and live in a beautiful place.

I would be happy to help you protect your portion of this beautiful place!


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Micki Reindl



I have been with the Starr Insurance Team for 8 years now. I can work on all things in the office from Home & Auto to Health & Life. 

My Husband, Craig and I were both born and raised here in Custer.  We live on a little ranchette outside of town with our little family and herd of Cows.  Craig sells real estate in the area, for Western Skies Real Estate going on 22 years now.  We have 2 grown boys, Dusty (23) and Tony (22) who are out in the world making it go round and one daughter, Elly (13) who is still at home, she loves Volleyball and her Friends. When we can find time away from home we really enjoy traveling, camping, hunting, and fishing.

I look forward to getting to meet you!


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Eli Steele
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Chloe Fuller



Hello, my name is Eli Steele, and yes, Amy and Karen hired a man so don’t hang up on me. I started here at Starr Insurance a few months ago and am currently licensed in Property and Casualty. I grew up here in Custer and I went off to college in Aberdeen where I played football for two years at Presentation College, and coached football at Northern State for the last two years. If you can’t tell, I still am very passionate about sports, and you will definitely see me at football games and wrestling meets. I moved back to the Hills with my fiancé, Megan, as we are both taking the first steps into our careers after graduating college. As I get more involved with the community, you’ll probably find me at my family’s ice cream shop, Horatio;’s, walking my dog downtown, or at the golf course.

I look forward to meeting those of you that I haven’t met already!









​​​​​​​Hello! My name is Chloe Fuller; I am a property and casualty agent here at Starr Insurance. I am the first smiling person you see when you walk through the door, the smile comes from my amazing coworkers and customers of course!
When I am not working, I absolutely love concerts, hanging out with friends, traveling, and fishing. I grew up here in Custer and you would probably recognize me from my jobs at many of the restaurants here in town when I was a teenager. 
I am very excited to continue learning about insurance, and continue working with the Starr Insurance team and clients!